FAQs

A curious Pet with question marks in the background, symbolizing frequently asked questions about The Great Scoop’s pet waste removal services.
  • At The Great Scoop, the safety and well-being of our clients and their dogs are our highest priorities. To ensure that all pets are protected, we take extra precautions during every visit. After cleaning each yard, we thoroughly sanitize our equipment and shoes using a veterinary-grade disinfectant to eliminate any germs or bacteria, preventing the spread of potential contaminants. We also take a photo of the gate once we’ve finished cleaning, so you can have peace of mind knowing that your pets are secure and the gate is properly closed. Additionally, we conduct thorough background checks on all of our employees to ensure they meet our high standards of trust and professionalism.

  • Our one-step concentrate cleans, deodorizes, and disinfects. Effective against a broad-spectrum of viruses and bacteria, inhibiting mold and mildew, including their odors.

    It is the same disinfectant used in veterinary clinics for their kennels and high risk areas making it safe for your pets and its organic nature makes it safe on your yard. Our disinfectant provides area control of SARS-CoV-2 (the novel coronavirus that causes COVID-19), staph, salmonella, E. coli, Methicillin-resistant Staphylococcus aureus, bordetella bronchiseptica, canine distemper, canine influenza, feline picornavirus, infectious bovine rhino tracheitis, rabies, pseudorabies, streptococcus – even canine parvovirus! Kills viruses, bacteria, fungi, mold and mildew as it cleans, disinfects and deodorizes.

  • The Great Scoop will take care of any areas on your property with dog waste, including front, back, and side yards, flower beds, dog runs, and more.
    The average yard size in the United States is 6,000 sq. ft. To ensure great service The Great Scoop will service yards up to 10,000 sq. ft. without any additional fee.

  • A pooper scooper service is perfect for anyone who wants to enjoy their yard without the hassle of cleaning up after their dog. Whether you’re a busy professional, a parent juggling family life, an individual with limited mobility, or someone who simply prefers to spend their free time doing something other than scooping poop, we’re here to help. With The Great Scoop, you can reclaim your yard while ensuring it’s clean and safe for everyone. Plus, did you know that just 1 gram of dog poop contains 23 million fecal bacteria? In fact, the EPA considers dog waste as harmful to the environment as chemical or oil spills! Let us take care of the mess so you don’t have to worry about it.

  • Yes, The Great Scoop is open all days of the year, barring any hazardous weather. During major holidays our services may be limited for an accurate detail please contact us at [email protected]

  • The Great Scoop offers flexible pooper scooper service plans designed to fit a variety of needs, starting as low as $60 per month. However, the exact price for each service plan depends on a few key factors, including the size of your yard, the frequency of service visits, and the number of dogs you have. Most of our clients typically find that their monthly cost falls between $85 and $120 . We work closely with each client to provide an affordable solution that fits their specific requirements, ensuring you get the best service at a price that works for you.

  • In order for our pooper scoopers to clean your yard, they need to have access to the areas you’d like serviced. It's important that the yard is unlocked or that someone is available to unlock it for us. Once the cleaning is complete, we will follow your instructions to ensure the gate is properly secured. For your peace of mind, we’ll send a photo confirming that the gate is locked, so you can be confident that your pets and family are safe.

  • At The Great Scoop, we bill at the start of every month based on the service plan we agreed to. For initial clean ups your bill will be prorated so that you will only pay for the services your receive that month as well as the Initial Clean.

  • Yes, you can request a specific cleanup day. While not every day may be available in your area, we at The Great Scoop strive to offer 2-3 alternative days that work best for your schedule. I’m happy to accommodate your needs as much as possible!

  • No, we do not provide specific arrival times for our pooper scooper services. While we make every effort to accommodate your schedule, we optimize our routes for efficiency the night before services are performed to minimize drive time and keep costs affordable. We do provide a text message an hour before our expected arrival.

  • Yes, we love working around dogs! However, if your dog has shown signs of aggression, we kindly ask that you keep them inside during the cleaning. The safety of our team is our top priority. If your dog displays aggression towards our staff, we’ll ask you to bring them inside, or we may need to remove your property from our route.

How it

works

    • Request a quote for service online or by giving us a call/text to sign up for services and schedule your first clean up.
      Atlanta: (470) 615-9997
      Houston:

    • We will require details on how to safely access your yard.

    • You will receive a text message from your professional pooper scooper confirming their arrival.

    • We will give you an hour heads up when we are estimated to arrive.

    • Our Scooper technician will arrive with clean sanitized equipment and clean the property. *Please ensure the gate is unlocked so that we can access your yard.

    • Once your yard is a poop-free zone we will double bag the waste and place it in the trash bin.

    • If you schedule for a weekly clean-up we will deodorize and sanitize the perimeter of your yard every 4 visits or less if requested.

    • You will receive 2 images, one is of your beautiful yard as we’re leaving it and another of the closed gate *let us know of any specific request on how to close or lock the gate, the safety of your pets and family is out number one priority.

  • Thank you for trusting us!

    Congratulations! You are official a member of The Great Scoop family!

    We promise to always deliver the same exceptional, 5⭐, service every time. Never have to worry about the smell or hassle of picking up dog waste again!